At TT Nails and Spa, we strive to provide an exceptional experience for all our clients. To ensure a pleasant and efficient service, we kindly ask that you adhere to the following salon policies: Appointments • We recommend scheduling an appointment to guarantee your preferred time and service. Walk-ins are welcome but subject to availability. • Please arrive at least 10 minutes prior to your scheduled appointment to allow time for check-in and service preparation. • If you are running late, please notify us as soon as possible. Arriving late may result in a shortened service time or the need to reschedule. Cancellations and Rescheduling • We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice to avoid a cancellation fee. • No-shows or cancellations with less than 24 hours' notice may be subject to a fee equal to 50% of the scheduled service. Health and Safety • Your health and safety are our top priority. Please inform us of any medical conditions, allergies, or sensitivities prior to your service. • For the safety and comfort of all clients, we maintain strict sanitation practices and use only sterilized tools and equipment. • If you are feeling unwell, we kindly ask that you reschedule your appointment. Payments and Gratuity • We accept cash, credit cards, and debit cards for payment. Full payment is due at the time of service. • Gratuity is not included in the service price but is greatly appreciated. Tips may be given in cash or added to your credit card payment. Personal Belongings • TT Nails and Spa is not responsible for lost or stolen personal items. Please keep your belongings with you at all times. Children and Guests • For the safety and enjoyment of all clients, we request that children under the age of 12 be supervised by an adult at all times. • Due to limited space and to maintain a peaceful environment, we kindly ask that only clients receiving services be present in the treatment areas. Satisfaction Guarantee • Your satisfaction is important to us. If you are not completely satisfied with your service, please notify us within 24 hours, and we will do our best to address your concerns. Thank you for your understanding and cooperation. We look forward to providing you with outstanding service at TT Nails and Spa.
TT NAILS AND SPA 111 LENOX ST UNIT 112, NORWOOD, MA 02062 |
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(781) 688-8873 | |
[email protected] | |
M-F: 9:30AM - 7:00PM Saturday: 9:30AM - 6:00PM Sunday: 10:30AM - 5:00PM |